Shipping & Payment

Payments

Your purchases at GENTLEDOG STYLE are made in a secure way and subject to all the protection rules of the PayPal gateway. You can pay with your credit or debit card, or with your PayPal balance. In order to offer total security in the purchase procedure, payment information is not retained or stored by GENTLEDOG STYLE. The charge on your card is made at the time of placing the order through the PayPal gateway. For more information on the payment procedure, visit the PayPal website.

If you wish, you can also pay by bank transfer. We will send you the account number in the order confirmation email, and we will start manufacturing once payment is received.

All your purchases will be sent with your corresponding delivery note. Any orders will be sent until payment has been verified or confirmed. The prices shown on the website include VAT and, except for typographical or spelling errors, are shown in €.

Shipping

All our products are made to order as we make them according to the measurements of your pet, so the time of manufacture of the garment is around 5 working days. Once we check the payment we proceed with the manufacture and then with the shipment.
The products are shipped perfectly packed and with much pampering. The shipping costs of each order are calculated according to the weight and destination and you will be informed of exact cost before placing the order and vary according to the country with the following options:

Spain: € 5 (24-48 hours)
Europe: € 9.50 (3-5 days)
International: (15 € 8-10 days)